Skip Navigation

Search Careers

Wouldn’t you love to bring your pet to the office and work in an environment that feels like family? Well, you can have all that and more in our home office in Phoenix, AZ. It’s part of how a career at PetSmart is the purr-fect fit for some of the best and brightest people. Learn more about our home office here.

Looking for opportunities in the US or Puerto Rico? Click here

Payroll and Benefits Specialist

Location Burlington, Ontario | ID 2019-1721 Apply Now
About the Team:

PetSmart’s Canadian Home Office (CHO) is home to approximately 50 full-time associates who work in departments such as Human Resources, Merchandise Buying and Pricing, Replenishment, Marketing, Finance, Space Planning and more. The small but mighty team at the CHO supports the operations of 140+ PetSmart stores in Canada and works closely with counterparts at PetSmart’s global corporate headquarters located in Phoenix, Arizona. We also share the Canadian home office with our colleagues at PetSmart Charities of Canada—an independent, registered charity dedicated to reducing pet homelessness and supporting the bond between people and pets.

About the Job:


The HR Specialist, Payroll & Benefits- Canada is responsible for supporting payroll, benefits and HR administration for all Canadian associates.  This includes providing support to associates and leaders via in-person, phone or email methods regarding payroll, benefits or HR related questions. 


  • Process weekly timesheets, punch edits and reclasses using Kronos. 
  • Calculate and process pay in lieu and severance for Canadian associates. 
  • Support field and home office with requests concerning payroll and benefits.
  • Conduct audits and reconciliation for salaried and hourly associates on a weekly basis.  
  • Work pre and post audit reports for Canada payroll. 
  • Process and submit Record of Employment (ROE’s) for Canada. 
  • Complete Ministry of Labor compliance checks and Statistic Canada surveys as required. 
  • Assist in year-end process, validations and reconciliations.
  • Complete complex and proactive reporting, and ad- hoc reporting as needed and requested.
  • Calculate, reconcile and remit benefits premium to vendors and government.
  • Provide efficient and thorough customer service.
  • Maintain knowledge of functional area and company policies and procedures. 
  • Make recommendations to implement improved processes. 
  • Participate in and contribute to assigned Payroll/HR projects as needed, including testing.
  • Maintain highest level of confidentiality.
  • Other duties as assigned. 


No direct reports; provides training and guidance to lower-level positions.


University/college degree in Business or Human Resources is preferred. Five years of experience in a customer-facing Human Resources, Benefits or Payroll position is required, or equivalent combination of education and experience. Knowledge of all provincial employment legislation required. 


  • Experience with SAP HCM/Payroll system and various transactional requests preferred
  • Experience with Kronos time management
  • Advanced Microsoft Excel skills, to include vlookup and pivot tables
  • Able to create complex reports and analyze data
  • Proficient with Microsoft Outlook and Office (Word, PowerPoint, Access) as well as Adobe Acrobat and other commonly used applications
  • Excellent interpersonal, written, and oral communications skills
  • Ability to work within a remote team and foster a team environment
  • Ability to prioritize, multi-task, meet deadlines and organize a high-volume work load
  • Ability to adapt to a flexible schedule
  • Maintain a high attention to detail


None required. Payroll and/or Benefits designation is preferred.

About the Culture:

Our Canadian Home Office is truly that, a home office. It’s a place where individuals across various departments can align their passion for pets with their desires for professional growth. You’ll be a part of a close-knit team, while still being a part of a large, best-in-class retailer. And while the team may be smaller, the results are impactful! The Home Office boasts a large, open concept with natural lighting and serves as the perfect setting for office events. An active social committee hosts fun-filled events including contests, bake-offs, off-site events, and volunteer efforts, and they are always trying to out-do the previous event!

Apply Now
Map this Location

Recently Viewed Opportunities

You have no recently viewed jobs.

What We Do

At our home office, passionate professionals come together to focus on one thing — the love of pets. Whether it's sniffing out new store locations, analyzing business trends, or providing technology solutions, this common bond is what motivates us every day to create the best possible experience for pet parents and their pets.

Our home office is so pet friendly, it even has its own on-site dog park

Associate resource groups enable our diverse communities to come together and shine

From family BBQs to volunteer days, we’re always putting on exciting events

Career progression is supported through training opportunities and individual development plans

Our Opportunities

You don’t have to work in our retail stores to make the world a better place for pets. No matter where your specialties lie, you will be able to develop your skills and provide solutions that will make a huge difference in the lives of millions of pets and in your career.

Life In Phoenix

A city on the rise, Phoenix is the cat’s meow. With tons of attractions, indoor and outdoor activities, dining, nightlife, shopping destinations, and more, it’s easy to see why we love it here.

The average temperature in Phoenix is 72.6 degrees

Phoenix is the 5th largest metropolitan area in the U.S.

Arizona gets nearly 300 days of sun every year

Phoenix has teams for all four major professional sports

My favorite thing about our corporate office is the ability to find a puppy at any given moment!


Assistant Buyer

Join our pack!

Stay up to date with PetSmart news and career opportunities.