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There’s one thing that unites everyone who works at PetSmart: we all love pets. Cats, dogs, goldfish, parakeets, hamsters – you name it, we love them. Every day, we bring our passion together to create something amazing: a place for our many best friends to be healthy, happy and to keep those tails wagging!

When you work with us, you’ll discover that we love our people, too. Whether you’re based in a store, distribution center or in our Canadian home office, you’ll find yourself inspired and empowered to go further, reach higher and really make the most out of your career with PetSmart.

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What Drives Us

What makes PetSmart special? In short, it’s our commitment to pets and our people. From our store associates to our leaders, this is a company where everyone gets to play a part in creating inspiring moments for pets and pet parents.

Our Vision

We love pets and we believe pets make us better people. PetSmart is the trusted partner to pet parents and pets in every moment of their lives.

Our Mission

Every day with every connection, PetSmart’s passionate associates help bring pet parents closer to their pets so they can live more fulfilled lives.

Our Values

  • Passion for pets and people
  • Accountable to the pack
  • Learn new tricks
  • Play to win
  • United together

OUR VALUES

  • PASSIONATE PET PEOPLE

    We unconditionally love pets and have a passion for serving the needs of pet parents. We are devoted to helping pets live their healthiest, happiest lives.

  • ACCOUNTABLE TO THE PACK

    We do what’s right, deliver on commitments and own the outcomes of our actions. Each of us plays an active role in growing the business and finding solutions.

  • LEARN NEW TRICKS

    We are always curious, try new things and learn from our mistakes. Every day is an opportunity to be better.

  • PLAY TO WIN

    We see each day as a competition to be won. We embrace challenges, take prudent risks and celebrate successes.

  • UNITED TOGETHER

    We promote belonging and inclusiveness where individuals with diverse backgrounds and talents can excel. We know that by working together, we can accomplish great things.